Duke Women's Basketball A-Z Game Day Guide

For comprehensive accessibility information, visit GoDuke.com/WBBAccessibility. Prior to game day, guests may contact Duke Access & Accommodation Services at (919) 668-1267 for assistance with specific needs or advance arrangements.

Parking, Arrival & Entry

Accessible Parking: Available in Whitford Lot and Science Drive Visitors Lot. A valid ADA placard or license plate is required.
Van Assistance: Lift-equipped vans are available from all game day lots. Request service by speaking to a parking attendant.
Golf Cart Shuttles: Provided inside the Science Drive Visitors Lot for transport to Whitford Circle. Service begins two hours before tipoff and ends one hour after the game.
Accessible Entry Lanes: Available at all entrances. Guests with medical devices should notify event staff and will be assisted through screening. Medical/Family Lanes are ADA accessible. Walk-through detectors are optional for guests with disabilities but are not wheelchair accessible.
Will Call for Accessible Seating: Located at the far right door of the Rubenstein Pavilion entrance (Medical/Family screening lane).
All Entrances Accessible: Rubenstein Pavilion, Morton Plaza and South Hall of Honor are ADA accessible.

Seating & Ticketing

General Public & Iron Dukes: Accessible seating must be reserved in advance through the Duke Ticket Office at (919) 681-2583. No same-day exchanges are permitted. Reservations close at 4:30 p.m., on the business day prior to game day (Friday for Sunday games).
Duke Students: Student seating must be reserved through Duke Access and Accommodation Services at (919) 668-1267. Requests close at 4 p.m., three business days before game day (Wednesday for Saturday–Monday games).

Facility Access & Amenities

Elevator Access: Available from the Rubenstein Pavilion lobby to the upper concourse (behind Section 2).
Wheelchairs & Assistive Devices: Permitted and visually screened. Storage available under lower bleachers or near upper concourse vomitories. Items must not block aisles or entrances. See section usher for assistance.
Assistive Listening Devices: Available on request. Ask event staff to contact Game Operations, who will deliver a device to your seat.
Accessible Concessions Window: Located in the North Lobby behind Section 18 (far right side of the stand).

Restrooms, Family Services & Sensory Support

Accessible Restrooms: All men’s and women’s restrooms are ADA accessible. Men’s: behind Sections 1, 9, 18 and Room 108 (South Lobby). Women’s: behind Sections 4, 6, 12, between Sections 17–20 and Room 107 (South Lobby).
Family Restrooms: Gender-neutral restrooms with changing tables are located in Rooms 103T and 104T (lower level, southeast corner off the South Lobby).
Lactation Room: Located in Room 102 off the South Lobby (lower level).
Sensory-Inclusive Accommodations: Sensory bags are available at the Home Ticket Booth in Rubenstein Pavilion and in a designated quiet area in the southwest court lobby. Please return bags before leaving.

Additional Information

Emergency Evacuation: Event staff and ushers will assist guests with disabilities if evacuation or shelter is needed.
Closed Captioning: Provided on the main videoboard for all PA announcements and in-game messages.
Service Animals: See the “Animal & Service Animal Policies” section for full guidelines.
ADA Ticket Fraud: Misrepresentation of a disability may result in relocation, ticket revocation or removal from the stadium.

Alcohol brought from outside, Champions Club or Club Blue Devil is strictly prohibited. Underage drinking is strictly forbidden. Underage guests in possession of alcohol will face ejection and potential further actions by Duke University Police. Supplying alcohol to underage guests results in ejection and possible additional sanctions. Duke University students found violating alcohol policies will be referred to the Office of Student Conduct and Community Standards.

Cameron Indoor Stadium adheres to specific guidelines regarding animals during games:

Service Animals: Trained service animals are welcome at Cameron Indoor Stadium. Services animals are dogs specifically trained to assist individuals with disabilities, which may be physical, sensory, psychiatric, intellectual or other mental disabilities. These animals must remain under the handler’s control at all times and should be leashed or tethered, except when such tethering would impede the animal’s ability to perform its trained tasks. Service animals must not exhibit aggressive behavior towards people or other animals and are not to bark, growl or whine unless this forms part of a task related to the handler’s disability. They should not seek food or other items from the general public and their presence should not disrupt standard operations. All service animals must have up-to-date rabies vaccination tags or proof of such vaccination available upon request. Any service animal that does not adhere to these guidelines may be asked to leave the facility.

Service Animals in Training: In North Carolina, service animals in training are granted the same rights of access as service animals assisting individuals with disabilities. These animals should be easily identifiable as service animals in training, typically through a collar, leash, harness, or cape. Like fully trained service animals, they must have up-to-date rabies vaccination tags or similar proof of vaccination available on request. Trainers are responsible for any damage caused by the animal on Duke University property. Service animals in training must remain under the handler’s control at all times, be housebroken, and adhere to the same behavioral standards as fully trained service animals. Should a service animal in training fail to meet these standards, it may be asked to leave the facility.

Personal Pets and Emotional Support Animals: Personal pets as well as therapy dogs, emotional support dogs and companion dogs, are not allowed inside the stadium during games. It’s important to note that these animals are not considered service animals as defined by the American with Disabilities Act (ADA) and, as such, do not have access rights to the stadium during events. This policy ensures the safety and comfort of all attendees.

Please note that Cameron Indoor Stadium operates as a cashless venue. We accept credit and debit cards and mobile pay apps exclusively for all transactions within the stadium. For guests requiring cash services, a Duke Federal Credit Union ATM is conveniently located just outside Rubenstein Pavilion, adjacent to the Johnson Family Team Store near the Bostock Gate. If you need assistance accessing the ATM, our event staff at Rubenstein will be happy to help.

Banners and signs are permitted inside Cameron Indoor Stadium. However, Duke reserves the right to prohibit or remove any banner or sign that obstructs other fans’ views, covers stadium signage, appears to be an advertisement or political statement, or is deemed obscene, vulgar, indecent, inappropriate or derogatory.

The Cameron Experience, located inside the Rubenstein Pavilion, features the Duke Basketball Museum and Athletics Hall of Fame. Guests can explore memorabilia, interactive displays and exhibits highlighting Duke’s storied athletic history. To view hours of operation and more details, visit GoDuke.com/Tours.

Cameron Indoor Stadium enforces a Clear Bag Policy to help ensure guest safety and streamline entry. All bags must be clear plastic, vinyl or PVC and may not exceed 12x12x6 inches. Small clutches or wallets (no larger than 8x5x1 inches), with or without a strap, and one-gallon clear plastic storage bags are also permitted. Bags for medical and childcare needs are allowed but subject to inspection.

For full guidelines, including screening procedures and prohibited items, review our Entry Screening & Clear Bag Policy

Do not leave bags or items unattended outside the stadium. Unattended items will be removed or disposed of by stadium officials. Duke University and Duke Athletics are not responsible for lost or discarded belongings.

A great variety of food items and Coca-Cola products are available from the concession stands located throughout Cameron Indoor Stadium, operated by Proof of the Pudding. Concession stands are located on the lower level in the North Lobby behind Section 18 and on the upper level in the Hall of Honor and along the stadium concourse. An accessible concessions window is located at the stand in the North Lobby.

To streamline transactions and ensure speedy service, all our concessions stands operate as cashless venues. We accept credit/debit cards and mobile pay apps for all purchases. Additionally, Duke students can use their Flex account for payments, provided they have their physical DukeCard (note: mobile DukeCard payments are not currently available).

For first aid and emergency medical services, please visit the designated areas located in the southwest corner on the lower level between Sections 17 and 20 and on the upper level in the Hall of Honor behind Section 13. Emergency Medical Operations are staffed by Duke Life Flight, Durham County EMS and Duke EMS. AEDs are available in both locations. In case of emergency, please contact the nearest Event Staff or police officer for assistance or call Duke Police at 919-684-2444 or Durham Police at 9-1-1.

We are committed to ensuring a positive, safe and family-friendly environment at Cameron Indoor Stadium. We expect all guests to maintain appropriate behavior throughout the game, treating fellow attendees, athletes, coaches and officials with respect. To foster this environment, we ask that guests refrain from::

Disrupting others’ enjoyment of the game;
Using or displaying foul or abusive language or gestures;
Appearing intoxicated or in a diminished capacity;
Entering competition areas or restricted zones;
Smoking or using tobacco products on campus;
Throwing objects in competition areas or within the stadium; or
Engaging in disorderly conduct.

If you observe inappropriate behavior, please:

Contact the nearest stadium staff member for immediate assistance
Send a text with the details of your issue and location to (919) 808-5576 (message and data rates may apply)
Tweet your issue and location to @Duke_GAMEDAY

Guests who do not comply with these guidelines may be subject to ejection, potential arrest and further sanctions. Duke University students will also be referred to the Office of Student Conduct and Community Standards for disciplinary actions. Repeated violations may lead to the loss of season or student ticket privileges.

If you are in need of assistance or information, please ask the nearest Event Staff member, text “DUACCESS” to 919-808-5576 with the request and location beginning 3 hours prior to tip-off (message and data rates may apply), or contact Duke Game Operations on Twitter at @Duke_GAMEDAY.

Items found should be turned in to the nearest police officer or event staff. Items turned into police or event staff will be taken to the home player-guest ticket window in Rubenstein Pavilion. Guests trying to locate items on game day should contact the nearest staff member. In general, to inquire about lost items please contact Duke Game Operations at (919) 668-5658 or email at duaa-gameops@duke.edu. Unclaimed lost and found items will be retained for 30 days following the event. After that time, any unclaimed items will be discarded.

Be sure to show your Duke pride by purchasing officially licensed Duke souvenirs at the Duke Stores merchandise stands located on the upper level all around the concourse. The Duke merchandise stands open when doors open to Cameron Indoor Stadium one hour prior to tip-off. The Johnson Family Team Store located inside the Scott Family Athletic Performance Center is also open on game days for all the latest Nike team gear and merchandise. The Johnson Family Team Store is open on all game days until one hour postgame. Guests wishing to visit the Johnson Family Team Store after entering Cameron Indoor Stadium should go to the Rubenstein Pavilion lobby for assistance.

For comprehensive details on parking and traffic during basketball game days at Cameron Indoor Stadium, including locations, accessibility options and any game-specific alerts, please go to GoDuke.com/GameDayParking.

For the safety of all guests, certain items are not allowed inside Cameron Indoor Stadium. Please review the full list of prohibited items in our Stadium Entry, Screening & Clear Bag Policy before arriving.

Restrooms open when doors open one hour prior to tip-off. Men’s restrooms are located behind Sections 1 and 9 on the upper level and on the lower level behind Section 18 in the North Lobby and room 108 in the South Lobby. Women’s restrooms are located behind Sections 4, 6 and 12 on the upper level, on the lower level in the southwest corner between Sections 17 and 20 and in the South Lobby Room 107. All men's and women's restrooms are accessible for guests with disabilities. There are two gender neutral accessible family restrooms (Room 103T and Room 104T) located on the lower level of Cameron Indoor Stadium on the southeast corner off the south lobby. These restrooms are accessible for guests with disabilities, unisex and provides a changing table for families with small children.

Stadium lighting effects may be used on game day, including blackout and pulsating effects. Guests suffering from epilepsy or other visual light simulation effects are advised to see stadium medical staff in the Hall of Honor behind section 13 or in the southwest corner of the court between sections 17 and 20. Quiet arear are also available for guests who need to step away.

Duke University is a Tobacco-Free Campus, including game days in Cameron Indoor Stadium. The policy prohibits the use of all tobacco-based products, including but not limited to cigarettes, cigars, cigarillos, chewing tobacco, snuff, and electronic smoking devices (including e-cigarettes, vaping products, and IQOS). For more information on Duke University’s Tobacco-Free Campus policy, visit Healthy.Duke.edu/TobaccoFree.

Complimentary Wi-Fi is available for all our guests. Simply connect to the “GoDuke” network on your device.

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