Duke Women's Basketball A-Z Game Day Guide

Please find below a list of disability services currently provided at Cameron Indoor Stadium. Prior to game day, please feel free to reach out to our disabilities coordinators at (919) 668-1267 to help make arrangements for your visit or if you have any special needs, questions or concerns regarding our accessibility and accommodations.

Accessible Parking: ADA parking is located in Whitford and Science Drive Visitors Lot. One placard per vehicle is required.
Accessible Lift-Equipped Van: An accessible lift-equipped van will be available as needed for guests needing wheelchair lift assistance. Please notify a parking lot attendant upon arrival to request van service.
Golf Cart Shuttles: Golf cart shuttles are available inside the Science Drive Visitors’ Lot to assist guests to and from their cars to the stadium at Whitford Circle. Golf carts will run two hours prior to tip-off until one hour postgame.
Entry Screening Accommodations: Guests with medical devices should notify event staff and will be assisted through the screening process. Accessible entry lanes are available at all stadium entrances.
Accessible Seating Will Call Entrance: Located at the far-right door of the Rubenstein Pavilion Entrance.
Accessible Entrance: All general public entrances to Cameron Indoor Stadium at Rubenstein Pavilion, Morton Plaza and South Hall of Honor are accessible for guests with disabilities.
Seating for Guests with Disabilities (General Public and Iron Dukes): All special accommodations for accessible seating for Iron Dukes and the general public must be made in advance of game day by contacting the Duke Ticket Office at (919) 681-2583. Special accommodation will be filled on a first-come, first-served basis prior to game day. No special accommodation or ticket exchanges will be allowed on game day. Pre-registration will end at 4:30 p.m. on the business day prior to game day. For Sunday games, pre-registration will end at 4:30 p.m. on Friday prior to game day.
Seating for Guests with Disabilities (Duke University Undergraduate & Graduate Students): A limited number of accessible seats are available in Cameron Indoor Stadium. All special accommodations for accessible seating for Duke University Undergraduate and Graduate Students must be made in advance of game day by contacting Duke Access and Accommodation Services at (919) 668-1283. Special accommodations will be filled on a first-come, first-served basis prior to game day. No special accommodations or ticket exchanges will be allowed on game day. Reservations for accessible seating for students will end at 4 p.m. three business days prior to game day. For Saturday, Sunday and Monday games, reservations for accessible seating will end at 4 p.m. on Wednesday prior to game day.
Wheelchairs and Other Assistive Devices: Wheelchairs are permitted in Cameron Indoor Stadium. Wheelchair access is located at the South Entrance of Cameron Indoor Stadium on the Wallace Wade Stadium side. Guests in wheelchairs will have accessible seating in Section 20, Row CC. Other assistive devices, including walkers, may be stored under the bleachers on the lower level and just outside the section vomitory on the upper-level concourse. These devices may not impede aisles, walkways or section entrances. Please see the section usher for assistance.
Assistive Listening Devices: Available on game day for those in need. Guests needing assistive listening devices should contact stadium staff and ask them to contact Game Operations with their seat location. Once the request is received, Game Operations will deliver the device to the guest at their seat.
Accessible Concessions Window: Located on the lower level in the North Lobby behind Section 18. When looking at the concessions stand, the accessible window is located at the door on the far right of the stand.
Accessible Restrooms: All men’s and women’s restrooms are accessible for guests with disabilities. Men’s restrooms are located behind Sections 1 and 9 on the upper level, on the lower level in the North Lobby behind Section 18 and in Room 108 in the South Lobby. Women’s restrooms are located behind Sections 4, 6 and 12 on the upper level, in the southwest corner between Sections 17 and 20 on the lower level and in the South Lobby Room 107.
Gender-Neutral Accessible Family Restrooms: Two gender-neutral accessible family restrooms (Rooms 103T and 104T) are located on the lower level of Cameron Indoor Stadium on the southeast corner off the South Lobby. The restrooms are accessible for guests with disabilities, unisex and provide a changing table for families with small children.
Lactation Room: Located in Room 102 on the lower level of Cameron Indoor Stadium on the southeast corner off the South Lobby.
Emergency or Severe Weather Evacuation Procedures: If an emergency or severe weather evacuation is activated, stadium event staff and ushers will be available to assist guests with disabilities who request assistance in exiting the stadium or seeking safe shelter.
ADA Ticket Fraud: Ticket fraud includes, but is not limited to, the misrepresentation of a disability. Duke Athletics reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.
Sensory Inclusive Accommodations: Sensory bags are available at the Home Ticket Booth in Rubenstein Pavilion or in the designated quiet area.
Closed Captioning: Provided on a dedicated display on the main video board.
Service Animals and Service Animals in Training: Refer to the Animal and Service Animal Policies section for full guidelines.

Guests 21 years of age and older are welcome to purchase alcoholic beverages at concessions locations on the upper concourse. Alcohol sales conclude at the end of halftime.

Alcohol policies will be strictly enforced on game day:

Alcoholic beverages are not permitted to be brought into or taken out of the stadium.
All guests consuming alcoholic beverages will be required to show ID regardless of age at the point of sale and must be prepared to show proper ID to event staff anywhere inside the venue. If proper ID cannot be shown, the guest will be referred to Duke University Police.
Transaction limits are set in accordance with North Carolina ABC Commission guidelines.
Beer or seltzer – Two per identification per transaction.
Canned cocktails – One per identification per transaction.
Event staff reserve the right to refuse alcohol sales to any guest.
Underage drinking is prohibited.
Guests under the age of 21 in possession of alcohol will be addressed by law enforcement, ejected from the event and potentially face further sanction.
Individuals who are seen supplying alcohol to underage guests will be addressed by event staff and law enforcement, ejected from the event and potentially face further sanction.
Duke University students, enrolled or on leave, who violate stadium alcohol policies will be addressed by event staff and law enforcement, ejected from the event and referred to the Office of Student Conduct & Community Standards for disciplinary action.
No refunds for confiscated beverages.

For guests over 21, a Designated Driver Pledge can be signed at the marketing table at the South Hall of Honor until the end of the first quarter. Participants pledging to provide safe and sober transportation for their group receive a complimentary concessions voucher.

Cameron Indoor Stadium adheres to specific guidelines regarding animals during games:

Service Animals: Trained service animals are welcome at Cameron Indoor Stadium. Service animals are dogs specifically trained to assist individuals with disabilities, which may be physical, sensory, psychiatric, intellectual or other mental disabilities. These animals must remain under the handler’s control at all times and should be leashed or tethered, except when such tethering would impede the animal’s ability to perform its trained tasks. Service animals must not exhibit aggressive behavior toward people or other animals and are not to bark, growl or whine unless this forms part of a task related to the handler’s disability. They should not seek food or other items from the general public and their presence should not disrupt standard operations. All service animals must have up-to-date rabies vaccination tags or proof of such vaccination available upon request. Any service animal that does not adhere to these guidelines may be asked to leave the facility.

Service Animals in Training: In North Carolina, service animals in training are granted the same rights of access as service animals assisting individuals with disabilities. These animals should be easily identifiable as service animals in training, typically through a collar, leash, harness or cape. Like fully trained service animals, they must have up-to-date rabies vaccination tags or similar proof of vaccination available on request. Trainers are responsible for any damage caused by the animal on Duke University property. Service animals in training must remain under the handler’s control at all times, be housebroken and adhere to the same behavioral standards as fully trained service animals. Should a service animal in training fail to meet these standards, it may be asked to leave the facility.

Personal Pets and Emotional Support Animals: Personal pets as well as therapy dogs, emotional support dogs and companion dogs are not allowed inside the stadium during games. These animals are not considered service animals as defined by the ADA and do not have access rights to the stadium during events.

Cameron Indoor Stadium operates as a cashless venue. Credit/debit cards and mobile payment apps are accepted for all transactions within the stadium. For guests requiring cash services, a Duke Federal Credit Union ATM is located just outside Rubenstein Pavilion, adjacent to the Johnson Family Team Store near the Bostock Gate. If you need assistance accessing the ATM, event staff at Rubenstein will be happy to help.

Banners and signs are permitted inside Cameron Indoor Stadium. However, Duke reserves the right to prohibit or remove any banner or sign that obstructs other fans’ views, covers stadium signage, appears to be an advertisement or political statement, or is deemed obscene, vulgar, indecent, inappropriate or derogatory.

Hand-held still cameras are permitted for personal use only. Cameras with a lens longer than four inches are not allowed. Video cameras may be used during pre-game and halftime only but are prohibited from filming the game.

For the NCAA Women’s Basketball Championship, all game video footage rights are property of the NCAA and video cameras and live streaming of game action are not permitted during the championship.

The Cameron Experience features Rubenstein Pavilion, the Duke Basketball Museum and Athletics Hall of Fame. Guests can explore memorabilia, interactive displays and exhibits highlighting Duke’s storied athletic history.

To view hours of operation and more details, visit GoDuke.com/Tours.

For the safety and convenience of all guests, Cameron Indoor Stadium enforces a clear bag policy. All bags and purses must be made of clear plastic, vinyl or PVC and their size should not exceed 12” x 12” x 6”. This includes bags used for medical and childcare necessities.

Small clutches/wallets, with or without a strap, that fit in the palm of the hand and are no larger than 8” x 5” x 1” and one-gallon clear plastic storage bags are also allowed. Students may bring a hip-pack-sized bag that is attached to the body.

For detailed information, please review the Stadium Entry, Screening & Clear Bag Policy page.

Bags or items left unattended outside the stadium are not permitted. Any such items found will be disposed of or handled as deemed appropriate by stadium officials. Duke University and Duke Athletics are not responsible for the loss or damage of any unattended items.

A great variety of food items and Coca-Cola products are available from the concession stands located throughout Cameron Indoor Stadium, operated by Proof of the Pudding. Concession stands are located on the lower level in the North Lobby behind Section 18 and on the upper level in the Hall of Honor and along the stadium concourse. An accessible concessions window is located at the stand in the North Lobby.

All concessions stands are cashless. All transactions will be credit/debit card only, including mobile payment apps. Flex account payment is available for Duke students and staff with DukeCard in hand.

Entry to Cameron Indoor Stadium begins 60 minutes prior to tip-off. Guests are encouraged to arrive early to avoid long lines.

All guests, students and event personnel are subject to security screening prior to entry. Walk-through metal detectors are the primary method of screening. Guests who cannot use a metal detector will be screened with handheld devices and may undergo a pat-down if needed.

Accessible Entry Lanes: Available at each entrance for guests with medical needs or accommodation. Please alert event staff for assistance.
Clear Bag Policy: All bags must comply with the Clear Bag Policy.

Refusal to comply with screening procedures will result in denied entry. All screening is conducted for the safety of guests, student-athletes and staff.

Re-Entry Policy: Cameron Indoor Stadium enforces a strict no re-entry policy. Once guests exit the stadium, they will not be permitted to re-enter. Exceptions will be made only in cases of emergency or stadium evacuation. In such events, guests may re-enter with a valid ticket once gates reopen and screening resumes.

We are committed to ensuring a positive, safe and family-friendly environment at Cameron Indoor Stadium. We expect all guests to maintain appropriate behavior throughout the game, treating fellow attendees, athletes, coaches and officials with respect.

To foster this environment, we ask that guests refrain from:

Disrupting others’ enjoyment of the game
Using or displaying foul, abusive language or gestures
Appearing to be impaired or in a diminished capacity
Entering competition areas or restricted zones
Smoking or using tobacco products on campus
Throwing objects in competition areas or within the stadium
Engaging in disorderly conduct

If you observe inappropriate behavior, contact the nearest event staff member, text the details of your issue and location to (919) 808-5576 or contact @Duke_GAMEDAY.

Guests who do not comply with these guidelines may be subject to ejection, potential arrest and further sanctions. Duke University students will also be referred to the Office of Student Conduct and Community Standards for disciplinary actions. Repeated violations may lead to the loss of season or student ticket privileges.

If you are in need of assistance or information, please ask the nearest event staff member, text “DUKE [issue and location]” to (919) 808-5576 or contact Duke Game Operations on @Duke_GAMEDAY.

Items found should be turned in to the nearest police officer or event staff. Items turned into police or event staff will be taken to the home player-guest ticket window in Rubenstein Pavilion. Guests trying to locate items on game day should contact the nearest staff member.

To inquire about lost items, contact Duke Game Operations at (919) 668-5658 or email duaa-gameops@duke.edu. Unclaimed lost and found items will be retained for 30 days following the event. After that time, any unclaimed items will be discarded.

Officially licensed Duke souvenirs are available at Duke Stores merchandise stands located throughout the upper-level concourse. Merchandise stands open when doors open to Cameron Indoor Stadium one hour prior to tip-off.

The Johnson Family Team Store located inside the Scott Family Athletics Performance Center is also open on game days for the latest Nike team gear and merchandise. The Johnson Family Team Store is open on all game days until one hour postgame.

Guests wishing to visit the Johnson Family Team Store after entering Cameron Indoor Stadium should go to the Rubenstein Pavilion lobby for assistance.

All entry policies, including those regarding bags and prohibited items, also apply to purchases made at Duke Stores on game day.

For comprehensive details on parking and traffic during women’s basketball game days at Cameron Indoor Stadium, including locations, accessibility options and any game-specific alerts, please visit www.GoDuke.com/GamedayParking.

For the safety of all guests, certain items are not allowed inside Cameron Indoor Stadium. Please review the full list of prohibited items at the Stadium Entry, Screening & Clear Bag Policy page before arriving.

Game programs will be accessible via QR code on game day signage located throughout Cameron Indoor Stadium.

Restrooms in Cameron Indoor Stadium open when doors open one hour prior to tip-off. Men’s restrooms are located behind Sections 1 and 9 on the upper level and on the lower level behind Section 18 in the North Lobby and Room 108 in the South Lobby. Women’s restrooms are located behind Sections 4, 6 and 12 on the upper level, on the lower level in the southwest corner between Sections 17 and 20 and in the South Lobby Room 107. All men's and women's restrooms are accessible for guests with disabilities.

Gender-Neutral Accessible Family Restrooms: Two gender-neutral accessible family restrooms (Rooms 103T and 104T) are located on the lower level of Cameron Indoor Stadium on the southeast corner off the South Lobby. The restrooms are accessible for guests with disabilities, unisex and provide a changing table for families with small children.

Follow Directions: In any emergency, adhere to instructions from the public address (PA) announcer, event staff and emergency responders.
Designate Meet-Up Locations: Establish a pre-determined meeting spot both inside and outside the stadium for reuniting with friends and family if separated or in case of an emergency.
Know Your Exits: Familiarize yourself with the nearest exits and an alternate exit from your location.

Accessible Exits

Sections 1, 2, 3, 4, 15 and 16 – South Hall of Honor
Sections 5, 6 and TV Booth – Section 6 Stairwell
Sections 7, 8 and Radio/Team Video Booth – Section 7 Stairwell
Sections 9, 10, 11, 12, 13 and 14 – North Hall of Honor
Sections 17, 18, 19 and Media Room – North Lobby
Sections 18 and 19 – Legacy Room Door (Northeast Door)
Sections 17, 19 and 20 and Champions Club – South Lobby

See Something, Say Something

If you see or become aware of any activity that is unusual, suspicious or causes you concern, report the activity to the nearest police officer or event staff.

Text Guest Assistance Service at (919) 668-5576. Message and data rates may apply.
Call the Operations Center at (919) 668-5777.

Emergency Vehicle Access

Keep roads and emergency lanes clear at all times. Vehicles or objects blocking lanes may be towed or removed at the owner’s expense.

Weather Awareness

Monitor weather conditions and be prepared for heat, rain or severe weather. If the game is suspended due to severe weather, return to your vehicle until further notice.

First Aid and Emergency Medical Assistance

For first aid and emergency medical services, visit the designated areas located in the southwest corner on the lower level between Sections 17 and 20 and on the upper level in the Hall of Honor behind Section 13. Emergency Medical Operations are staffed by Duke Life Flight, Durham County EMS and Duke EMS. AEDs are available in both locations.

In case of emergency, contact the nearest event staff member or police officer for assistance, call Duke Police at (919) 684-2444 or call 9-1-1 for Durham Police.

Entry to Cameron Indoor Stadium begins 60 minutes prior to tip-off. Guests are encouraged to arrive early to avoid long lines.

All guests, students and event personnel are subject to security screening prior to entry. Walk-through metal detectors are the primary method of screening. Guests who cannot use a metal detector will be screened with handheld devices and may undergo a pat-down if needed.

Accessible Entry Lanes: Available at each entrance for guests with medical needs or accommodations. Please alert event staff for assistance.
Clear Bag Policy: All bags must comply with the Clear Bag Policy.

Refusal to comply with screening procedures will result in denied entry. All screening is conducted for the safety of guests, student-athletes and staff.

Re-Entry Policy: Cameron Indoor Stadium enforces a strict no re-entry policy. Once guests exit the stadium, they will not be permitted to re-enter. Exceptions will be made only in cases of emergency or stadium evacuation. In such events, guests may re-enter with a valid ticket once gates reopen and screening resumes.

Tickets, student ticket information and game day ticket policies should be reviewed through the Duke Athletics ticket resources for each game.

Accessible seating accommodations must be made in advance as outlined in the Accessibility Accommodations section above.

Stadium lighting effects may be used on game day, including blackout and pulsating effects. Guests suffering from epilepsy or other visual light stimulation effects are advised to see stadium medical staff in the Hall of Honor behind Section 13 or in the southwest corner of the court between Sections 17 and 20. Quiet areas are also available for guests who need to step away.

Duke University is a Tobacco-Free Campus, including game days at Cameron Indoor Stadium. The policy prohibits the use of all tobacco-based products, including but not limited to cigarettes, cigars, cigarillos, chewing tobacco, snuff and electronic smoking devices, including e-cigarettes, vaping products and IQOS.

For more information on Duke University’s Tobacco-Free Campus policy, visit healthy.duke.edu/tobaccofree.

Complimentary Wi-Fi is available for all guests. Simply connect to the “GoDuke” network on your device.